Privacy

In plain words, how we handle what you send. Last changed: 10 November 2026. This describes what we do; it is not legal advice.

Who we are

ASTRALX Studio, based in Philippines. Contact: makers@astralxstudio.com. We run this small test ourselves.

What we collect

• What you write in your email to us: your email address, your shop name and listing link, any note, and your answers to the questions in the message, with the date it arrived.
• The photo files you send us by email or in a folder you share, and any facts you confirm.
• The clips and finished videos we make from your photos, and our working notes (for example "needs a clearer photo").

This website

The pages set no cookies and run no analytics or advertising trackers. They load two typefaces (Cormorant Garamond and Inter) from Google Fonts, so your browser contacts Google's font servers when a page opens, and those servers can see your IP address and browser details. Google describes how it handles that in its own documentation. The page's host may also keep ordinary server logs (for example IP address and time of visit).

Why we use what you send

To reply to you, to make and deliver your video, to check it against your photos, and (only if you agreed to the optional case-study use) to show it as a case study. We do not sell your information and we do not use it to advertise to you. We will not contact you about anything except your request, unless you ask.

Who else handles it

• Email forwarding and the mailbox: mail sent to the address shown on this page passes through Cloudflare (email forwarding) and arrives in a mailbox hosted by Gmail, run by Google. This page has no form and sends nothing by itself.
• Email providers carry our messages and attachments.
• Google's Flow (AI video tool). To make your video, we upload your photos to Flow and it generates the clips. Flow works under Google's own terms and privacy policy, not ours. We have not checked, and do not state, how Google uses uploaded images beyond making the clips. If you are not comfortable with your photos going to Google, please do not apply, or tell us and we will not use them.
• An AI text assistant may be used to help word a caption. If we use one, it would see only text you gave us (product name, facts, call to action), not your photos.

How long we keep it

• Your photos, clips, drafts and finished video, and the Flow project that holds them: deleted 30 days after we deliver the video, or sooner if you ask. If you agreed to the case-study use, the finished video may stay online until you ask us to take it down.
• The record of your request (your email, shop name, link and choices): deleted 12 months after your request.

Your choices

At any time, email us to see what we hold about you, correct it, have it deleted, or withdraw the case-study permission. We will answer within 3 days and confirm deletions by email. We can remove things from places we control; we cannot recall copies other people have already saved.

Children

This is for shop owners. It is not directed at children.

Changes

If we change this page we will change the date above. We will not use what you already sent us in a new way without asking you first.